Privacy Policy

Page Title: Privacy Policy

Last updated: March 20, 2026

Arrain Express (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or place an order.

1. Information We Collect

We may collect the following types of information:

Personal Information you provide:

Name, shipping address, billing address, phone number, email address
Payment information (we do not store full card details)
Order notes or special delivery instructions

Automatically Collected Information:

IP address, browser type, device information
Pages visited, time spent on site, and referral sources (via cookies and analytics)

2. How We Use Your Information

We use the collected information to:

Process and fulfill your orders
Communicate with you about your order status, delivery, and any issues
Provide customer support
Improve our website and services
Send occasional promotional emails or WhatsApp messages (you can opt-out anytime)
Comply with legal obligations under Pakistani law

3. Sharing of Information

We do not sell your personal data to third parties. We may share your information only with:

Courier/delivery partners (to ship your order)
Payment processors (JazzCash, EasyPaisa, banks, etc.)
Legal authorities if required by law

4. Cookies and Tracking

Our website uses cookies to enhance user experience, remember your preferences, and analyze site traffic. You can manage cookie preferences through your browser settings.

5. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure.